Principal's Blog

I know, I know.  Anyone who has a social media presence in leadership and does it for the right reasons knows that its not about how ma...

As a golf fan, I can remember when the “long putters” were becoming all of the rage on the PGA and Senior Tours.  Early on, it se...

Starbucks.   Southwest Airlines.   Facebook.   Kahn Academy.   All successful brands and companies that produce quality service, products a...

You hear the quote all the time from athletes around the world, “Champions are made in the offseason.”  For athletes, the offseason (...